Shipping policy

Shipping Policy
Last Updated: March 16, 2025

The Primer Collective is dedicated to delivering your orders efficiently and reliably. This Shipping Policy outlines our shipping procedures.

1. Shipping Destinations

  • We currently ship to addresses within the Philippines and select international locations. Check our Site for available shipping regions.

2. Processing Time

  • Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • Custom or made-to-order items may require additional processing time, as noted on the product page.

3. Shipping Methods and Costs

  • Shipping options and rates will be displayed at checkout based on your location and order weight.
  • Standard shipping within the Philippines typically takes 3-7 business days. International shipping may take 7-21 business days, depending on the destination.

4. Tracking

  • Once your order ships, you will receive a tracking number via email to monitor your shipment’s progress.

5. Lost or Delayed Shipments

  • If your order does not arrive within the estimated delivery window, contact us at shipping@theprimercollective.com with your order number. We will investigate and assist you.

6. Customs and Duties

  • International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the recipient.

7. Shipping Address

  • Please ensure your shipping address is accurate. We are not responsible for delays or losses due to incorrect address information.

8. Contact Us

  • For shipping inquiries, reach us at:
    The Primer Collective
    2282 Leon Guinto Street, Malate, Manila 1004, Metro Manila, Philippines
    Email: shipping@theprimercollective.com

These documents are designed to be adaptable and broadly applicable. If "The Primer Collective" has a specific business model (e.g., selling physical goods, digital products, or services), let me know, and I can refine them further. Additionally, replace placeholder contact details (e.g., email addresses, phone numbers) with actual information as needed. Always consult a lawyer to ensure compliance with local laws, such as the Philippines' Data Privacy Act of 2012 for the Privacy Policy or consumer protection regulations for returns and shipping.